Welcome to Sugar Empire! By accessing or placing an order through our website, you agree to the following terms and conditions. Please read them carefully.

1. Orders & Processing Time

• Orders are processed within 1 hour during regular business hours.
• Same-day fulfillment is subject to availability. Larger or custom orders may require additional time.

2. Payment

• All prices are listed in [Currency] and include applicable taxes.
• We accept major credit/debit cards and digital payment methods.
• Payment must be completed before an order is prepared or delivered.

3. Cancellations & Refunds

• Cancellations must be made within 15 minutes of placing an order.
• Due to the perishable nature of our products, we do not offer refunds once items are prepared.
• If you receive a damaged or incorrect item, please contact us within 24 hours.

4. Pickup & Delivery

• Please arrive within your selected pickup window. Late pickups may affect product quality.
• For deliveries, ensure someone is available to receive the order at the specified time and location.

5. Allergies & Dietary Restrictions

• Our kitchen handles common allergens including nuts, dairy, gluten, and eggs.
• While we do our best to accommodate requests, we cannot guarantee an allergen-free environment.

6. Intellectual Property

• All content on this website, including text, images, and logos, is the property of [Your Bakery Name] and may not be used without written permission.

7. Changes to Terms

• We reserve the right to update these Terms & Conditions at any time. Changes will be posted here with the revised effective date.